Holiday shipping update:
Due to the increase in shopping this holiday week, Free & Standard shipping methods will ship in 2-3 business days from the time your order is received. You will see the expected delivery date during checkout when you select your shipping method. We'll keep you updated on your order status via email
*FREE SHIPPING ON $75+
Free Shipping on qualified orders over $75 after any coupons have been applied and shipping within the contiguous United States. You will see the free shipping promotion during checkout when you are asked to select your shipping method. Your shipping address must be deliverable by the USPS. Orders outside of the contiguous United States do not qualify for this offer. Transit time is generally our Standard Shipping + 1 business day.
STANDARD SHIPPING $6.99 WITHIN THE CONTIGUOUS UNITED STATES (ORDERS UNDER $75)
Our choice of carrier. Estimated transit time is stated during checkout. Delivery date is not guaranteed and is stated during checkout. Your address must be deliverable by the USPS.
GUARANTEED DELIVERY DATES ON EXPRESS ORDERS
We guarantee transit times for Express shipping methods within the United States, except in cases where delays are due to weather, incorrect, or incomplete shipping addresses. If your order is not received by the stated delivery date, we will issue a refund on your shipping charge.
ALASKA + HAWAII FLAT RATE ALL YOU CAN SHIP FOR ONE FLAT RATE $23.99
Delivery options for P.O. Box deliveries and UPS deliveries available. We are unable to ship in USPS flat rate boxes due to the large dimensional size of our average order. Free shipping promotions are not applicable. Estimated transit time is 4 business days. Monday-Friday delivery.
APO + FPO $6.99
Transit time is unknown and not guaranteed due to internal transit/processing times within the US Military Postal Service.
INTERNATIONAL SHIPPING
We currently ship to Canada, United Kingdom, Australia, New Zealand, Belgium, France, Germany, Ireland, Norway, Switzerland, Hong Kong, Japan and Puerto Rico. Transit time varies.
Shipping rates can be seen displayed during checkout or on your cart page. International shipping rates do not include any customs or duty fees that your country may try to collect. These are not included because we are unable to correctly calculate them based off of uncontrollable factors. Delivery dates for all international shipments are only an estimate (based on our past experience), not guaranteed, since we are unable to know how long a country's customs is/will take to process a shipment.
ALL SHIPMENTS -IMPORTANT SHIPPING NOTICE
Please carefully check your shipping address for typos and missing apartment or suite numbers. Incorrect or incomplete addresses will cause a problem with delivery and may result in your order being sent back to us as undeliverable. Changes to the shipping address cannot be made by Perpetual Kid at all once your order is with the USPS, and not without a $12 change of address fee with UPS and FedEx. You can register for personal tracking accounts through the shipping companies that will allow to change delivery options.
UNDELIVERABLE ORDERS
Any orders received back to our warehouse as undeliverable, for any reason such as incorrect addresses, or not responding to notices left by carriers, will sadly be processed as a return, minus the actual outbound and return shipping charges, if and when they are received back to our warehouse. Please see our Return Policy for details.
MISSING OR STOLEN PACKAGES
Perpetual Kid is not responsible for stolen packages. Please do your best to select a shipping address that will have someone home to accept the delivery, or have your order shipped to your office. Packages are generally not shipped requiring a signature for delivery, unless requested by the customer. We are unable to offer signature required options on our free shipping methods due to the additional cost required by the shipping companies. The customer assumes all liability for stolen packages verified delivered by the carrier with tracking information.